Outcome Orchestration

articles
How to Deliver an Exceptional Customer Experience
Agentic AI

How to Deliver an Exceptional Customer Experience

Customers begin their journey with a need, followed by research, product discovery, purchase, and perhaps post-purchase follow-up. This single experience is merely one data point in a much larger timeline of consumer-brand engagement, a lifelong consumer-brand dialog.

April 28, 2025
Why Data Lakes are the Wrong Foundation for AI
Agentic AI

Why Data Lakes are the Wrong Foundation for AI

Data lakes offered a seemingly elegant data solution and approach; ingest all your raw data, regardless of structure, and process it later when specific analytical needs arose. This fails when you need realtime, well structured data available at the edge for the access patterns AI requires.

April 28, 2025
5 Ways to Improve your Agentic AI initiatives
Agentic AI

5 Ways to Improve your Agentic AI initiatives

Let’s be frank about agentic AI in the enterprise, especially within sectors like travel; it’s the buzzword of 2025 that boardrooms are pushing to see the transformative business value it promises. This puts CIOs and tech leaders in a tight spot they must solve.

April 28, 2025